Privacy Policy

Effective Date: 09-08-2024

Thank you for choosing Manter BizView, a mobile application developed by Foxiom Pvt Ltd ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Manter BizView mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information:

• Account Information: The App does not require personal information like your name, email address, or phone number. However, users need to enter the server information where the Manter ERP system is hosted. This includes the server URL, username, and password. This information is used solely for authentication purposes and to establish a secure connection between the App and your Manter ERP system.
• Device Information: We may collect information about the device you use to access the App. This includes device type, operating system, unique device identifiers, and mobile network information.

b. Usage Data:

• App Usage Information: We collect information on how you interact with the App, including the frequency and duration of your sessions, features accessed, and actions taken within the App.
• Log Data: When you use the App, we may automatically collect certain log data, such as your IP address, access times, browser type, and the pages you visited before navigating to our App.

c. Analytics Information:

• Third-Party Analytics: We may use third-party service providers to monitor and analyze the use of our App. These analytics providers may collect information such as your device’s IP address, operating system, time spent on pages, and other usage data.

2. How We Use Your Information

a. To Provide App Services:

• ERP Connection: The primary use of the information you provide is to establish and maintain a secure connection between the App and your Manter ERP system. This enables the App to retrieve and display real-time financial, sales, and performance-related reports that are essential for business operations.
• Authentication and Security: Your server credentials are stored securely on your device and used to authenticate and access your Manter ERP system. These credentials are encrypted and are not shared with anyone.

b. To Improve the App:

• Performance Monitoring: We use the information collected to monitor and improve the App's performance, troubleshoot issues, and enhance the user experience.
• User Feedback: We may use analytics data to understand how users interact with the App and identify areas for improvement, including the development of new features and functionalities.

c. To Communicate with You:

• Support: If you contact us for support, we may use your contact information (if provided) to respond to your inquiries, provide assistance, and resolve any issues you may encounter while using the App.

3. Data Security

We take the security of your data very seriously. We implement a variety of security measures to ensure that your data is protected from unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption: All communication between the App and your Manter ERP server is encrypted using industry-standard encryption protocols.
• Access Control: The App uses role-based access controls to ensure that only authorized users can access sensitive data. Your server credentials are stored securely and are never transmitted in plain text.
• Data Storage: The server information and credentials are stored locally on your device in a secure, encrypted format. We do not store or transmit this information on our servers.

4. Data Sharing and Disclosure

a. No Data Sharing with Third Parties:

We do not sell, trade, or otherwise transfer your personal or company data to outside parties. The server information provided is solely used to establish a connection with your Manter ERP system and is not shared with any third parties.

b. Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Third-Party Services

a. Analytics Providers:

We may use third-party analytics services to help us understand how users interact with the App. These services may collect information such as device identifiers, IP addresses, and usage data. This information is used to analyze and improve the App's performance.

b. Data Processors:

We may engage third-party service providers to assist us in operating the App or provide certain services on our behalf. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

6. Data Retention

a. Retention Period:

We will retain your server information and usage data for as long as you use the App and as necessary to fulfill the purposes outlined in this Privacy Policy. Once you delete the App or disconnect from your Manter ERP system, the server credentials stored on your device will be deleted.

b. Data Deletion:

You can delete the App at any time, which will also delete all stored server information and credentials from your device. Additionally, you can request the deletion of any collected data by contacting us directly.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using the App, you consent to the transfer of your information to such servers.

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the data we hold about you.
• Correction: You can request correction of any inaccuracies in your data.
• Deletion: You can request the deletion of your data under certain circumstances.

To exercise any of these rights, please contact us using the contact details provided below.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

• Foxiom Pvt Ltd
• [Address]
• [Email Address]
• [Phone Number]